The Hopkins County Chamber of Commerce is hosting a Lunch + Learn on Wednesday, November 15th from 11:30 a.m. to 1 p.m. at the Sulphur Springs Country Club. This Lunch + Learn will focus on Customer Service initiatives including defining "customer" and "customer service", understanding eight effective communication skills that your employees need to know (and use consistently), understanding (and avoiding) 11 barriers to effective communication, and developing and maintaining good customer service standards within your business. Speaker is Thomas Montgomery, MHA, MBA who is a National Director of Community Outreach & Education. Please make reservations by calling the Chamber (903) 885-6515. Reservations must be made by November 10th. Lunch will be provided. Admission is $10 for Chamber Members and $25 for non-Chamber members. Please join us for this educational session about customer service as the holiday season rounds the corner!